Request a License
The license is tied to a particular computer, and therefore, the request must be made from the computer on which you will calibrate the display.
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Initial Installation. If this is the initial installation of Scalable’s software on this computer, you will be prompted to request a license upon launching the program for the first time. To access the License Request Tool, open the Scalable Display software and click the Scalable button on the top left corner of the screen. Select Licensing ➡ License Helper.
- The License Helper will open in a new window. Select Request a license and click OK.
- You will be asked if this is the computer on which you will calibrate the display. If that is true, select Yes and you will be able to proceed. However, if you are making the request from a different PC, select No and you will be instructed to make the request from the computer on which you will calibrate the display.
- Confirm that the date on your computer is correct. An incorrect time will render your license unusable.
- Complete the form with your personal contact information. The email address entered here is where the license will be sent.
- Complete the form with descriptive information about your project.
- Lastly, you will be asked how you prefer to upload this license information to Scalable. If you are on a computer with an active internet connection, it is recommended that you choose Email request, which will seamlessly send the file to Scalable. If the requesting PC does not have internet, you can save the request and email it using a different PC.
Please wait for Scalable to send your license via email. If the need is urgent, please contact your Scalable representative to expedite the license processing.