Scalable Enterprise Manager User Manual

Installing Scalable Enterprise Manager

This section provides an overview of the processes for downloading, installing, and licensing Scalable Enterprise Manager.

How to Install

Please contact your Scalable representative for the latest version of software.

	In order to install Scalable Enterprise Manager on your system, you are required to accept the End User License Agreement. Please review the license terms and then click I Agree to continue. If you cannot accept it, please click Cancel to exit the installation.
	Scalable Enterprise Manager will be installed under the default path: C:\Program Files\Scalable Display\EnterpriseManager. If you want to change the location, please click Browse, set the installation path, and click Next to continue. It is strongly recommended that Scalable Enterprise Manager be installed in the default location. Errors may occur if files cannot be found in their default location.
	Scalable Enterprise Manager will be installed under the default Start Menu folder titled Scalable Display. If you want to change the Start Menu folder, enter the new name and click Next to continue.
	After a few moments you will be notified that the installation has completed. There's an option to immediately start the software after clicking finish. Click Finish to close the window.

Scalable Enterprise Manager License

All Scalable Display products must be licensed via a software or a hardware license key. The fastest and easiest way to obtain a license is through the License Helper application, which will collect a small amount of information about your setup. Once completed and processed, the license will be emailed to you.

Scalable Enterprise Manager's licensing is based on the license of the Scalable software product it is installed alongside with. Please consult the User Manual for the product you wish to use in conjunction with Scalable Enterprise Manager for appropriate licensing instructions.

1. Scalable Enterprise Manager will be installed under the default Start Menu folder titled Scalable Display. If you want to change the Start Menu folder, enter the new name and click Next to continue.
2. After a few moments you will be notified that the installation has completed. There's an option to immediately start the software after clicking finish. Click Finish to close the window.

Scalable Enterprise Manager GUI

The Scalable Enterprise Manager user interface shows a list of the systems that have been configured for use with the Enterprise Manager.

Adding and Creating systems

Create a system

Adding a system

Scalable Enterprise Manager Support

If after reading this guide and you have any outstanding questions or support issues that you were unable to answer yourself, please do not hesitate to contact the Scalable Support Team.

They can be reached at (617) 864-9300 or at support@scalabledisplay.com.

Uploading a Dataset

It is helpful if you upload your calibration data, known as a Dataset, when you are done configuring your system or if you have any issues you are unable to resolve yourself in the Troubleshooting section below. We will often reference this data during any support calls or system questions and it is helpful to have it at hand. We will discuss where to locate the necessary files, and how to upload them to the Scalable Display Support Team.

Exporting a Dataset

A dataset can be exported using the "Export Dataset" menu (shown below).

After opening the "Export Dataset" dialog, select the dataset you wish to export and click "Export...".

Additional Data

A dataset folder allows us to see a representation of your screen, but it does have limitations. Support times can be dramatically reduced by providing additional information.

If you have any of the following, please include them:

• Pictures of the screen
  • Wide overview
  • Close-ups of the issue
  • Multiple angles
• Engineering diagrams of the screen and projector layout
• Intended content to be displayed

Additional support data can be emailed to support@scalabledisplay.com